Is it Possible to Add Live Chat on a Website without Building a New Site?

[Kerly]

Yes, it's definitely possible to add Live Chat to your website without having to build a whole new one. In fact, it's pretty common for businesses to integrate live chat systems into their existing sites. Many tools are designed to be easily embedded into a website's code with just a few tweaks. You don’t need to be a coding expert to get it done either; most of these live chat platforms come with simple plugins or widgets that you can add to your website with minimal effort.

A lot of popular platforms like WordPress, Shopify, or even custom-built sites allow easy integration with live chat services. It’s just about finding the right tool that matches your needs—whether it’s customer support, lead generation, or simply offering real-time assistance to visitors.

The real question, though, is which live chat service to go with. There are tons of options out there, each with its own set of features and pricing. Some are free, some offer trials, and others might come with advanced features like chatbots or analytics, which could be beneficial depending on what you're aiming for. Plus, adding this feature can really boost user engagement, helping you connect with your audience in a more direct and immediate way.

So, what do you guys think? Has anyone added Live Chat to their site without starting from scratch? What’s your experience been like?